Frequently asked questions from our canal boat hire customers
Already Booked?
Please see https://www.kateboats.co.uk/coronovirus/
Please take out travel insurance as soon as you book, even if you regard this as “just a UK trip” – why would I need it? Our terms and conditions state that you will lose your deposit if you cancel. If you cancel within 6 weeks of your trip, with your balance paid you will lose the full amount.
While it is unusual, we have a number of customers each year that have to cancel for completely unexpected reasons, from their own health, to that of others, to flooded houses. While we are sympathetic to the issues, equally we find that it is difficult to fill a late cancellation, and even on a popular week the boat may stay unbooked. Travel insurance is designed to help.
I have no connection with the money saving expert, but have always found their site useful, so I offer:
https://www.moneysavingexpert.com/insurance/cheap-travel-insurance/
Boating
Please see https://www.kateboats.co.uk/coronovirus/
Booking
Please see https://www.kateboats.co.uk/coronovirus/
Please take out travel insurance as soon as you book, even if you regard this as “just a UK trip” – why would I need it? Our terms and conditions state that you will lose your deposit if you cancel. If you cancel within 6 weeks of your trip, with your balance paid you will lose the full amount.
While it is unusual, we have a number of customers each year that have to cancel for completely unexpected reasons, from their own health, to that of others, to flooded houses. While we are sympathetic to the issues, equally we find that it is difficult to fill a late cancellation, and even on a popular week the boat may stay unbooked. Travel insurance is designed to help.
I have no connection with the money saving expert, but have always found their site useful, so I offer:
https://www.moneysavingexpert.com/insurance/cheap-travel-insurance/
Kate Boats have traditionally been named after the owners family members, and we now have Rebecca and Stephen (our children), Stephen recently married Rachel (already in the fleet as Nick’s sister – all very complicated), and Jenella, Isabella, Marie, Esma Frances and Martin, their grandparents, with their cousin, Alexander, his mum Patricia Helen and her sister Susan. Lucy May joined the fleet shortly after Lucy and Alexander got married.
Yes, full information can be found at https://www.kateboats.co.uk/gift-vouchers/
There is availability at the side of most of the pages (at the bottom on the mobile view). Select a date and it will give you the boats in that date range. If it is easier please ring and we can give advice over the phone.
We have details of all the boats on our website, with photos to give you an idea of what they are like.
Give yourself as much space as you can, it is nice not to have to make beds up every night, although that is less relevant for a weekend, and much more important if you are talking about a fortnight.
We have cruiser or semi trad sterns to the boats, the cruiser giving you an open back deck, and the semitrad giving an enclosed space, often good for children and dogs.
If you would like some advice please email or phone and we are happy to talk through the possibilities.