Covid-19 Promise – if we cannot offer you a holiday due to local or national restrictions we will offer a credit note. If you can’t make the holiday due to Covid-19 we will offer a credit note, up to the day of your holiday, and will waive any rebooking fee. ( We may ask for proof of a positive test ) We would ask that you still take out travel insurance to ensure that your holiday is covered because of your need to cancel for any other reason.
Bookings: A boat is not booked until the completed booking form, together with a deposit of £200, has been received by Kate Boats Warwick Limited and confirmed by email or in writing.
Balance of hire fee: The balance of the hire fee shall be paid not later than 4 weeks prior to the commencement of the hire period. Bookings made less than 4 weeks before travel should be accompanied by the full amount.
Cancellation: In the event of a cancellation, the deposit will be forfeited and the Hirer will pay the balance on the due date. The company may, at its discretion, waive the balance fee if the company successfully re-lets the boat for the whole of the hire period. Please ensure you have travel insurance in place in case of cancellation.
Changes to bookings: Once your booking has been confirmed changes to dates and/or boat may be made up to 4 weeks before the start of your holiday for a £40.00 administration fee.
Hirers: Bookings cannot be accepted from persons under 20 years of age. We reserve the right to refuse to hand over the boat to any person who in our opinion is not suitable to take charge. In this event all money will be refunded in full and the hirer shall have no further claim.
Insurance: Kate Boats Warwick Limited insures the boat and equipment, and the hirer’s liability to other parties. The policy does not cover personal accident or the hirer’s personal belongings and hirers are advised to make their own insurance arrangements.
Hirer’s property: We regret that we cannot accept any liability for loss or damage to hirer’s property, baggage, motor cars etc, however caused.
Repairs to hire craft: These are the responsibility of Kate Boats Warwick Limited and shall not be arranged without our authority.
Car keys: Boats hirer`s car keys will be left at the boatyard and stored in a secure place until collection.
Booking period: Boats are booked from Friday/Monday approximately 2.30 pm returning at 9.00 am the appropriate Friday/Monday (depending on hire period)
Handover: After a briefing and, if necessary a short run, the hirer will be responsible for the safe operation of the boat and the security of its equipment.
Return of boats: Boats must be returned to the base they were collected from by 9.00 am on the final day of hire and vacated by 9.30am in a clean condition. Hirers are responsible for refuse disposal before vacating the boats. We reserve the right to make a charge if the boat is returned dirty or late.
Hirer’s responsibility: The hirer is in complete charge of the boat and is responsible for its safe navigation. The only maintenance to be carried out is checking engine oil, lubricating stern tube and clearing weed hatches. Children are not permitted to handle the boat without supervision. The hirer shall at all times comply with the by-laws of the British Waterways Board or the appropriate Navigation Authority. The hirer is responsible for any claim made for loss of water or damage caused by improper use of lock paddles or apparatus and for any claim made for damage due to excessive speed or improper navigation. Boats may not cruise between the hours of sunset and sunrise without the prior consent of Kate Boats Warwick Limited. The hirer shall not enter tidal waters or tow other vessels without the prior consent of Kate Boats Warwick Limited. No boat shall navigate under flood conditions. Firearms, Bicycles, Dinghies or Canoes will not be allowed on board under any circumstances. In the event of an accident the hirer must promptly notify Kate Boats Warwick Limited with the full details and names and addresses of witnesses. Do not admit liability under any circumstances.
Delays or restrictions: Kate Boats Warwick Limited cannot be held liable for any delays or nonfulfilment of bookings caused by breakdowns, unforeseen defects, obstructions, water shortage, repairs to damage to either our own boats or the waterways system. If unusual conditions arise we reserve the right to restrict the cruising area without notice. If we are unable to provide the boat booked or a suitable alternative, we will refund all money paid in full and the hirer shall have no further claim.
Brochure and Website: All descriptions and diagrams are generally accurate, however, we cannot be held responsible for minor inaccuracies. Maps and plans may not be to scale.
In the event that the boat is unavailable because of circumstances beyond the company’s control, the company may substitute a boat of similar accommodation, but if no such boat is available, the company shall refund any payments made but shall not otherwise be liable and the contract shall be discharged.
Insurance requirements mean that single handed boating is strictly not possible. There must be a minimum of two people to cruise a boat. If a single person arrives to collect the boat they will be allowed to stay aboard, but not to cruise.
